Charter Controls is family owned and run with a clear vision for the future.

Charter Controls is NOT a Distributor in the traditional sense. We are a Manufacturers Agent.

This means that we are the exclusive importer of the product ranges that we sell, most of which are featured in our web shop.

Our philosophy is simple; we work for you, our customers, not our suppliers.

Why? because our customers pay our wages not our suppliers. Therefore we are here for you. We want you to enjoy your customer experience with us so you will return to us with confidence.

The best of both worlds

We strive continuously to simplify your purchasing experience as you will see from our new web site.

Low price and High quality.

We pride ourselves on our customers feedback and would love to hear what you think. Please click here to see what other people have to say about us.

Our routes to market

We employ various routes to market including RS Components, Farnell Element 14, CPC and Rapid Electronics in addition to strategically located specialist Control Gear distributors and wholesalers.

We also sell directly to you

We do not employ an expensive sales force. This cost saving enables us and our Distributors to sell directly to you at very competitive prices. However we do employ a National Sales Manager who, together with office based product specialists will provide you with full on-site and telephone support.

High standards of service and support, backed by 40 years of relevant experience.

Charter Controls is a trading division of Unipower (UK) Ltd.
Unipower

As an ISO 9001 accredited company, customer satisfaction is our top consideration. This means that we need to hear back from you, our customers. Every year we send out our Customer Satisfaction survey to find out what we are doing right and what we are doing wrong to ensure we are giving the best service possible. Here are the results from our most recent survey. Product Range 92%
Quality and Reliability 95%
Customer Service 97%
Delivery Performance 94%
Technical Knowledge 96%

 

Customer Comments

We love to hear what our customers have to say about us. Here are just a few of our most recent comments from customers.

Always an excellent and reliable service. If we ever need technical back up, that is always on hand also.
You make doing business with you easy, and that’s the key to successful long term relationships!Crest Pumping Services Ltd
Friendly service H & J Controls Ltd
Always a pleasure to speak to and very helpful when unsure of what I am orderingLEC Marine (Klyne) Ltd
Very good service all round, from the order being placed to receiving the goods is usually no more than 24 hours.Lloret Control Systems Ltd