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Product FAQ's

Product FAQs | Charter Controls

Product FAQs

Our Product FAQs provide quick answers to the most common technical and application questions across the ranges we supply. These resources are tailored for control panel builders, system integrators, and OEMs who need fast, reliable information on specifications, wiring, certifications, and product use.

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How to Use Product FAQs

Each category page contains short, fact-based answers with references to standards, ratings, and accessories. Where useful, we provide links to datasheets, catalogues, and related blog content. Answers are kept concise to make them easy to read and to support Answer Engine Optimisation (AEO).

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Connectwell Push-In Terminal Blocks FAQs | Charter Controls

Connectwell Push-In Terminal Blocks FAQs

Connectwell CP Series push-in terminal blocks are designed for faster wiring, compact layouts, and reliable performance. Below are the most common technical and application questions we receive from panel builders, integrators, and OEMs.

Do Connectwell CP push-in terminal blocks require a screwdriver?

No. CP Series terminal blocks use a push-in spring clamp design, so wires insert directly without a screwdriver.

How fast are Connectwell CP blocks compared to screw clamp types?

Connectwell CP push-in blocks are up to 400% faster to wire, reducing wiring time by around 75% compared to screw clamp types.

How thin is the CP Series terminal block, and why does it matter?

The CP Series starts from just 3.5 mm width, allowing up to 30% space saving in control panels compared to traditional blocks.

Are Connectwell CP terminal blocks vibration-resistant?

Yes. CP Series blocks are vibration- and shock-tested to IEC 60068-2-6 and IEC 61373 standards for use in harsh environments.

What wire sizes and ratings do CP Series blocks support?

The range covers models such as CP1.5 (800 V / 15 A, up to 1.5 mm² wires) and CP6/10 (1000 V / 57 A, up to 10 mm² wires), suitable for both control and power wiring.

What accessories are available for CP Series terminal blocks?

Accessories include pluggable jumpers, step-down jumpers, end plates, end clamps, and marking tags for easy identification and circuit configuration.

Are Connectwell CP terminal blocks certified for use in the UK?

Yes. The CP Series carries IEC, UL, CSA, VDE, ATEX, and CE certifications, manufactured under ISO 9001:2015 quality standards.

Can CP Series blocks be used in multi-level wiring applications?

Yes. The CP range includes double-, triple-, and 8-level marshalling blocks for compact high-density wiring.

Do CP Series blocks support knife disconnect or test applications?

Yes. Knife disconnect and test terminal block versions are available for maintenance and circuit testing applications.

Where can I buy Connectwell CP Series terminal blocks in the UK?

Charter Controls is the UK import agent for Connectwell. Products are available from stock for next-day delivery across the UK.

© Charter Controls. All rights reserved.

Connectwell Screw Type CY Series FAQs | Charter Controls

Connectwell Screw Type CY Series FAQs

The Connectwell CY Series are screw clamp DIN rail terminal blocks for robust, universal wiring in control panels. Below are concise answers to common questions from panel builders, system integrators, and OEM buyers in the UK.

Do CY Series terminal blocks use screw clamp technology?

Yes. CY Series blocks use a proven screw clamp with a pressure plate, giving a gas-tight connection for solid and stranded conductors.

What conductor types and ferrules can I use?

CY blocks accept solid and stranded wires; ferrules are supported where required by your standards or internal practices. Check the specific CY model datasheet for the exact cross-section range.

Do I need to re-tighten the screws after installation?

Good practice is to tighten to the specified torque during installation and re-check during planned maintenance. Follow the torque noted in the model datasheet.

Are jumpers and cross-connections available for CY?

Yes. The system supports pluggable and fixed jumpers (including step-down options on selected sizes) to simplify commoning and distribution.

What accessories are available?

End plates, end clamps, partition plates, markers/labels, test plugs, and bridging jumpers are available to complete the installation.

Are CY terminal blocks vibration resistant?

The screw clamp with pressure plate provides a secure mechanical hold suitable for industrial environments. For critical vibration applications, select models verified to relevant IEC test standards per the datasheet.

What certifications and standards apply?

Connectwell terminal blocks carry international approvals (e.g., IEC, UL, CSA, CE) depending on the model. Refer to each CY part’s approvals section for details.

What rail types are supported?

CY blocks are designed for standard DIN rails (typically DIN 35). Check the product page for compatibility notes.

Can I mix CY Series with push-in CP blocks on the same rail?

Yes. CY screw clamp and CP push-in families share compatible footprints and accessories in many sizes, allowing mixed installations when appropriate.

Where can I buy CY Series in the UK?

Charter Controls supplies Connectwell across the UK with stocked lines for fast delivery. Contact us for current availability and bulk requirements.

© Charter Controls. All rights reserved.

BACnet FAQs

BACnet (Building Automation and Control Network) is the global standard protocol for building automation systems. It enables devices such as HVAC units, fire protection, lighting, and security systems from different manufacturers to communicate seamlessly. This FAQ page answers the most common questions about BACnet, its benefits, and how it works in modern building management solutions.

What is BACnet?

BACnet (Building Automation and Control Network) is an international communication protocol (ISO 16484-5) designed for building automation systems, enabling devices from different manufacturers to work together seamlessly.

Where is BACnet used?

BACnet is widely used in HVAC systems, fire and life safety, lighting control, access and security systems, energy management, and video surveillance.

What are the benefits of BACnet?

It provides interoperability, scalability, and vendor independence. It reduces integration costs, improves efficiency, and ensures systems can expand over time.

How does BACnet communicate?

BACnet can run over Ethernet (BACnet/IP), RS-485 (MS/TP), ARCNET, LonTalk, or even wireless networks. BACnet/IP is the most common in modern systems.

What is BACnet/IP?

BACnet/IP is the version of BACnet that runs over TCP/IP Ethernet networks, providing high-speed, secure communication between devices.

What is BACnet/SC?

BACnet Secure Connect (BACnet/SC) is the modern secure version of BACnet, using TLS encryption to protect building automation systems from cyber threats.

Can BACnet devices from different manufacturers work together?

Yes. One of BACnet’s key strengths is interoperability — equipment from multiple manufacturers can communicate on the same BACnet network.

What is a BACnet object?

A BACnet object represents a device function (e.g. an Analog Input, Binary Output, Schedule, or Trend Log). This standardised approach simplifies integration.

How many devices can BACnet support?

BACnet networks can support from a handful of devices up to thousands across multiple buildings, making it highly scalable.

Do WECON HMIs support BACnet?

Yes. The WECON PI8000ig Series HMIs act as BACnet/IP Clients, allowing machine builders and system integrators to monitor and control BACnet devices alongside Modbus and other industrial protocols.

Veichi VFDs FAQs | Charter Controls

Veichi VFDs FAQs

Veichi Variable Frequency Drives (VFDs) offer high performance and reliable motor control for industrial applications. Below are concise answers to the most common questions about the Veichi AC10 and AC310 series drives, covering features, safety, wiring, and availability in the UK.

What is the difference between the AC10 and AC310 series?

The AC10 is a compact, economical VFD for standard motor control, while the AC310 is a high-performance drive with advanced vector control, STO SIL3 safety, and extended communication options.

Do Veichi VFDs support both synchronous and asynchronous motors?

Yes. The AC310 series supports both asynchronous induction motors and synchronous permanent magnet motors, providing flexibility for different applications.

What safety functions are included?

The AC310 series includes STO (Safe Torque Off) certified to SIL3. Additional protections such as overload, overvoltage, and short circuit protection are built in across the range.

What is the maximum motor power supported?

The AC310 series covers a wide power range from fractional kilowatt sizes up to 500 kW, depending on the model. The AC10 series is typically used for lower power motors up to around 7.5 kW.

Can Veichi drives be used with single-phase and three-phase input?

Yes. The AC10 is available in single-phase 230 V and three-phase 400 V models. The AC310 range is available in three-phase 400 V and above for higher power motors.

What expansion and communication options are available?

The AC310 supports expansion modules including PROFIBUS, CANopen, Modbus, and other industrial networks. The AC10 supports Modbus RTU as standard.

Do Veichi VFDs comply with UK EMC and safety standards?

Yes. Veichi drives are CE marked and comply with UK and EU EMC regulations, with models available that include built-in EMC filters.

What accessories are available?

Accessories include braking resistors, external EMC filters, communication cards, and remote keypads to extend functionality.

How should I select the correct VFD size?

Selection depends on motor power (kW/HP), input supply voltage, load type, and application requirements. Always match the VFD current rating to or above the motor full load current.

Where can I buy Veichi VFDs in the UK?

Charter Controls is the authorised UK distributor for Veichi. Stock is available for next-day delivery, with technical and commercial support included.

© Charter Controls. All rights reserved.

Shenler Relays FAQs | Charter Controls

Shenler Relays FAQs

Shenler is a global relay manufacturer supplying high-quality, cost-effective relays for industrial control and automation. Below are answers to the most common questions about Shenler relays, sockets, and accessories, designed for control panel builders and system integrators in the UK.

What do the suffixes L, T, D, D1, and LS mean on Shenler relays?

L = LED indicator, T = lockable test switch, D = diode, D1 = diode with polarity, LS = liquid sealed. These suffixes specify the relay’s additional features.

How do I choose the right socket for my Shenler relay?

Shenler relays fit matching SK, SR, and SNC series sockets depending on the relay type and pin count. Always match the number of poles and pins to the correct socket model.

What is the difference between 1CO, 2CO, and 4CO relays?

1CO means single-pole changeover, 2CO means double-pole changeover, and 4CO means four-pole changeover. The number indicates how many switching circuits are provided.

Can Shenler relays handle both AC and DC coils?

Yes. Coil codes indicate the voltage type: e.g. 024 = 24 VDC, 524 = 24 VAC, 730 = 230 VAC. Always check the coil code in the part number before ordering.

Are there polarity considerations for diode-protected relays?

Yes. D and D1 suffixes include a diode; D1 relays specify polarity with + and – on pins. Installing with incorrect polarity can damage the relay.

What certifications and approvals do Shenler relays have?

Most Shenler relays carry CE, UL, and CSA certifications and comply with IEC standards, making them suitable for global applications.

Are Shenler relays suitable for safety-critical applications?

Shenler relays are widely used in industrial control. For safety-critical or SIL-rated systems, always check the product’s approval and suitability for the application.

What accessories are available?

Accessories include retaining clips, jumpers, marker tags, and socket covers. These ensure secure mounting, identification, and wiring flexibility.

How do I interpret coil voltage codes like 024, 110, 220, 524, or 730?

024 = 24 VDC, 110 = 110 VDC, 220 = 220 VDC. Adding 500 denotes AC, so 524 = 24 VAC, 730 = 230 VAC. This logic applies across Shenler relay families.

Where can I buy Shenler relays in the UK?

Charter Controls is the UK distributor for Shenler. We supply relays and sockets from UK stock with technical support and fast delivery.

© Charter Controls. All rights reserved.

Linkwell Filter Fans FAQs | Charter Controls

Linkwell Filter Fans FAQs

Linkwell filter fans provide reliable enclosure cooling and dust protection for industrial control panels. Below are short answers to the questions we hear most from panel builders and integrators in the UK.

Do Linkwell filter fans blow air in or out?

By default, Linkwell fan units draw air into the enclosure. The LK3243 range is an exhaust series designed to blow air out, ideal for pairing with inverters/VFD panels.

What IP ratings are available?

Models are available with dust and splash protection (for example, IP54 class and higher on selected versions). Always check the datasheet for the specific model rating and installation notes.

Are EMC-shielded versions available?

Yes. Linkwell products that include EMC in the part number feature EMC shielding (conductive) treatment to reduce radiated emissions and ingress paths.

How do I choose airflow size and panel cut-out?

Match airflow (m3/h or CFM) to your heat load and available mounting area. Use the manufacturer cut-out for the fan frame size and pair it with an exhaust path or exhaust fan to maintain flow.

Can I reverse the airflow direction?

For exhaust requirements use a dedicated exhaust model such as the LK3243 series, or follow the product datasheet instructions where reversible assembly is supported.

What filter media options and replacement intervals are typical?

Standard and fine filter mats are available. Inspect regularly; replace more frequently in dusty sites to maintain airflow and protect enclosure IP performance.

What supply voltages are available?

AC and DC variants are available across the range (model-dependent). Check the datasheet for voltage, current, and power data for each fan size.

Do Linkwell fans comply with UK and EU regulations?

Models carry relevant international approvals (model-dependent). Refer to the product page approvals section for CE/UKCA and any UL/CSA listings.

Are thermostats or accessories available?

Yes. Common accessories include thermostats, replacement filter mats, grilles, gaskets, and matching exhaust elements to complete the airflow path.

Any guidance for VFD/inverter enclosures?

Provide cool intake low and hot exhaust high. The LK3243 exhaust fans complement intake units to remove heat from drives and keep internal temperatures stable.

© Charter Controls. All rights reserved.

WECON HMIs FAQs | Charter Controls

WECON HMIs FAQs

WECON Human Machine Interfaces provide flexible and cost-effective operator interface solutions for industrial automation. Below are answers to the most common questions about WECON LEVI and PI Series HMIs.

What screen sizes are available in WECON HMIs?

WECON LEVI HMIs are available from 3.5 inches up to 15 inches. PI Series HMIs are offered in a wide range of modern widescreen sizes, from 4.3 inches upwards, to suit compact machines through to large process panels.

What communication ports and protocols are supported?

Most WECON HMIs include RS232/RS485 and Ethernet ports as standard, supporting Modbus RTU/TCP along with drivers for many PLC brands.

Are WECON HMIs compatible with third-party PLCs?

Yes. WECON HMIs support a wide range of PLCs including Siemens, Mitsubishi, Omron, Delta, Allen-Bradley, Veichi, and many others through extensive driver libraries.

What software is used to program WECON HMIs?

LEVI Series HMIs use LeviStudioU, while PI Series HMIs use PIStudio. Both are free software packages available for download, providing drag-and-drop screen design, alarms, and data logging functions.

Can I log data or use trending functions?

Yes. Both LEVI and PI HMIs support data logging, alarms, and trending. Data can be saved locally to memory or exported via USB or Ethernet depending on the model.

Are WECON HMIs touchscreen?

Yes. All WECON HMIs feature colour touchscreen displays with intuitive operation. Capacitive or resistive touch technology varies by model family.

Do WECON HMIs support remote monitoring?

Selected PI Series HMIs support remote access via Ethernet and cloud services, enabling operators to view and control the HMI from external devices.

What power supply do WECON HMIs use?

Most WECON HMIs operate from 24 VDC, making them suitable for standard control panel power systems.

Do WECON HMIs meet UK and EU certifications?

Yes. All models are CE marked and comply with UKCA requirements, ensuring suitability for use in industrial panels across the UK and Europe.

Where can I buy WECON HMIs in the UK?

Charter Controls supplies WECON LEVI and PI Series HMIs from stock in the UK, with next-day delivery and technical support available.

© Charter Controls. All rights reserved.

Power over Ethernet (PoE) allows ethernet cables to carry both data and electricity, thereby eliminating the need for a separate power supply and cord.

There is no difference between a Variable Frequency Drive, Frequency Inverter, AC Drive and Variable Speed Drive. Variable Frequency Drive (VFD) can also be called AC drive, adjustable frequency drive, variable speed drive (VSD) and variable frequency inverter (VFI). Whatever the name, VFD is a type of motor controller that drives and controls an electric motor. The VFD controls the motor speed and torque to meet the application’s requirements by varying the frequency and voltage supply.

Even though the drive controls the frequency and voltage of power supplied to the motor, we often refer to this as speed control, since the result is an adjustment of motor speed.

Internet of things describes devices with sensors, processing ability, software and other technologies that connect and exchange data with other devices and systems over the Internet or other communication networks. The Internet of things encompasses electronics, communication, and computer science engineering.

CNC Machines: Precision and Versatility in Manufacturing

CNC machines, or Computer Numerical Control machines, are advanced programmable devices that utilise computers to precisely control the movement of tools and machinery in manufacturing processes. These machines are essential for cutting, shaping, and creating parts and prototypes from various materials such as metal, plastic, wood, aluminium, composites, and foam. Known for their high accuracy, CNC machines can make cuts finer than a human hair, making them indispensable in industries like aerospace and medical devices.

Types of CNC Machines and Their Applications

  • CNC Plasma Cutters: Utilise an electrical discharge arc to cut through heavy materials like steel, commonly used in large-scale industries and hobbyist workshops.
  • CNC Electric Discharge Machines (EDM): Employ electrical discharges to shape materials with high precision.
  • CNC Cylindrical Grinding Machines: Use a grinding wheel to create profiled, stepped, tapered, or straight outer surfaces.

CNC machines are versatile and efficient, capable of producing a wide range of products from small electronic components to large-scale aircraft parts.

A Thermistor Over Temperature Control Relay is a protective device used in electrical systems to prevent overheating. Here's a breakdown of its components:

Thermistor: A type of resistor whose resistance varies significantly with temperature. There are two main types:

NTC (Negative Temperature Coefficient): Resistance decreases as temperature increases. PTC (Positive Temperature Coefficient): Resistance increases as temperature increases. Over Temperature Control Relay: This relay monitors the temperature of a device (like a motor) using the thermistor. If the temperature exceeds a preset limit, the relay will trip, cutting off power to prevent damage.

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